Privacy Policy

Effective Date: December 21, 2025

1. Who We Are

Our website address is: https://www.xmskin.com.

We are a professional supplier of beauty and aesthetic equipment.

Company Name: [XMSkin Optoelectronic Beauty Instruments Technology Co., Ltd.]

Contact Email: [kuiran1997@gmail.com]

2. What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site (e.g., on our blog posts), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms & Inquiries

When you submit an inquiry through our contact forms (for example, to request a quote for a Hydro Dermabrasion Machine), we collect the following information:

  • Name

  • Email Address

  • Phone Number / WhatsApp

  • Company Name (if provided)

  • Message content

Why we collect it: We use this data solely for customer service purposes, to respond to your inquiries, provide price lists, and arrange shipping. We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes unless you have explicitly opted in to our newsletter.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., YouTube videos of our machines, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites (such as YouTube or Google) may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to analyze traffic on our website. This helps us understand which products (e.g., Hydro Dermabrasion machines) are most popular and improve our user experience. Google Analytics may collect anonymous data such as your IP address, browser type, and operating system. You can view Google’s Privacy Policy here: https://policies.google.com/privacy

3. Who We Share Your Data With

We prioritize your privacy. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

However, we may share data with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These include:

  • Web Hosting Providers: To host our website infrastructure.

  • Spam Detection Services: Visitor comments may be checked through an automated spam detection service.

  • Analytics Providers: (e.g., Google Analytics) for site performance monitoring.

  • Logistics Partners: If you place an order, we will share your shipping details with courier companies (e.g., DHL, FedEx) to deliver your goods.

4. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For contact form inquiries, we retain your information for as long as necessary to provide customer support and maintain business records (typically 2 years), after which it is deleted or anonymized.

5. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes (such as invoice records for purchased equipment).

6. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. As an international business, data collected on www.xmskin.com may be processed in the country where our servers or support team are located. We ensure appropriate security measures are in place to protect your data during transfer.

7. Contact Information

If you have any specific concerns about your privacy or data protection, please contact us at:

Data Protection Officer Email: [Insert Email, e.g., info@xmskin.com] Phone: [Insert Phone Number]

8. How We Protect Your Data

We take the security of your data seriously. We have implemented the following measures:

  • SSL Encryption: Our entire website is served over HTTPS, ensuring that data submitted via contact forms is encrypted.

  • Access Control: Only authorized personnel have access to the backend of our website and customer inquiry data.

  • Regular Updates: We regularly update our website software and plugins to patch security vulnerabilities.

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